Privacy Policy

This website (satellite-and-digital-tv.co.uk) is run by Valuestream Consulting Limited (“we” or “us”). We value any information you supply us with and we understand concerns about how this might be used.

Please read our privacy policy thoroughly. If you do not agree to this privacy policy do not use this website.

1. Changes to this privacy policy

This website will change as it grows and develops, so it is likely that this privacy policy will also change. You should check the privacy policy before you contact us.

If we already hold personal identifying information about you supplied by you, and we want to use that in ways other than those laid you in this policy or which were not in place when you signed up, we will contact you to ask your permission.

2. Security on this website

We take the minimum of personal identifying information that we require to provide our service. However we cannot guarantee security in transmission so you send information to us at your own risk.

3. Personal identifying information

3.i. Circumstances when your personal identifying information may be available to third parties

3.i (a) Developers and other professionals. Like many small companies, we work with third party website developers and other professionals who may need to see personal identifying information held about you by us to allow them to carry out the work we have asked them to do.

3. i. (b) Other circumstances. Apart from this, we will only pass your personal identifying information on to third parties if we have your permission, or where we are obliged or permitted by law to do so.

3.ii. Receiving emails from us
We do not currently have a sign up process for users of satellite-and-digital-tv.co.uk. However Valuestream Consulting Limited owns and runs more than one website. If you have signed up to receive emails on another website we may from time to time send you emails about satellite-and-digital-tv.co.uk and/or other sites we run.

You can unsubscribe at any time by replying to any marketing email you receive from us and putting “unsubscribe” in the subject line. You can also unsubscribe by emailing us at data@valuestream.co.uk, detailing your request.

Signing up for news and information does not guarantee that such information will be sent out. We reserve the right to refuse to add your details to our mailing list.

3.iii. Contacting us with personal information
If you contact us using our email form(s) we will retain information supplied by you (including your name and email address) for reasons including administration and training purposes and to help us improve the site, and to respond to your query. We may store this information for an indefinite period of time.

3.iv. Finding out what personal identifying information we hold about you
You have a right to ask for a copy of your personal information. If you are concerned about what personal information we may hold on you electronically, you can contact us requesting this information – we may make a small charge to supply this. If you then want this information to be amended or deleted, you can request this and will endeavour to carry out your request within one week, or inform you if for some reason we cannot do this.

You can contact us via email at data@valuestream.co.uk, or write to Data Protection Manager, Valuestream Consulting Limited, 48 Deanfield Road, Henley on Thames, Oxfordshire, RG9 1UG, UK.

4. Non-personal identifying information

This includes automatic and anonymous information collected by our website systems.

4.i. IP addresses
We may use your IP address (which may be static or dynamic and temporary) to help us profile our site visitors (your IP address is the internet address of your computer). However we do not use your IP address to identify you personally or to link your IP address to any personal identifying information we may hold on you.

4.ii. Computers and browsers
We can also often find out the types of computer or browsers being used – this is standard information provided by many website statistical packages and helps us maintain and develop our website (for example, ensuring that our website can be used by newly popular browsers). Again, none of this information can be linked to any personal identifying information provided by you which we may hold.

4.iii. Cookies
Cookies are small bits of information, often including an anonymous unique identifier, which sit on your machine’s hard drive and tell us how you use a website or group of websites and where you go on it. Cookies do not hold any personal identifying information about you.

Many sites use them as they can improve your experience on a website considerably. For example, when you go to a site and it remembers who you are without you having to log in again, or when your shopping basket retains items you had browsed for previously, or when a website remembers what type of information you searched for on a previous visit and offers this to you on your next visit.

We are an affiliate website and as part of your experience using our website and visiting provider pages and websites linked to from our website, cookies are likely to be used - these help the affiliate networks which we are registered with track that you have originated on our website.

If you do not wish to accept cookies you can set up your browser to do this. However this may impact on your use of this website.

5. Privacy on websites we link to

We are not responsible for privacy policies or practices or content on websites we link to. You should review their privacy policies, terms of use, disclaimers etc when you visit those websites.

If you do not agree to this privacy policy do not use this website.

This policy was last updated on 18 November 2008.